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US Passports

May 1, 2020: Because of public health measures to prevent the spread of COVID-19, most passport operations have been suspended or are extremely limited. New passport applications and renewals are expected to be delayed several months and expedited processing is not being offered at this time. For the latest on State Department passport operations, please visit https://travel.state.gov/content/travel/en/traveladvisories/ea/passport-covid-19.html

Frequently Asked Questions

1. What if I have an emergency and need to get a passport quickly?

The State Department is only able to offer in-person service for customers who need to travel internationally within 72 hours due to a qualified life-or-death emergency. Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (e.g., parent, child, spouse, sibling, aunt, uncle, etc.) that require you to travel outside the United States within 72 hours (3 days). You must provide:

  • passport application with supporting documents
  • Proof of the life-or-death emergency such as a death certificate, a statement from a mortuary, or a signed letter from a hospital or medical professional. Documents must be in English or translated in English.
  • Proof of international travel (e.g. reservation, ticket, itinerary) specific to the emergency

2. Can I still apply or renew my passport?

While you may apply for a new passport in person or submit a renewal application through the mail, the State Department is requesting that you wait to apply or renew your passport unless you have a life-or-death emergency. Any such request will experience significant delays of several months.

3. Can I expedite my passport?

No. The State Department has suspended expedited service on March 19 and are not offering this service to any applicants.

4. What if I applied before passport operations were limited on March 19?

If you applied on or before March 19, you will experience significant delays of several months to receive your passport and the return of your citizenship evidence documents. If you received a letter from us requesting additional information to process your passport application, you may mail your response to the address in the letter. 

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If you are travelling outside of the United States, a US Passport is required. 

To apply for a US Passport book or card, please visit www.travel.state.gov.

If you need assistance with your US Passport application, either checking the status or help expediting the application, please complete my Passport Inquiry and Privacy Release Form and contact my Brookfield Office at 262-784-1111 or 800 242-1119.

International Travel

Before traveling outside of the United States, please refer to the U.S. Department of State’s website at www.travel.state.gov.  Here, you will find country specific information, travel alerts and warnings to help determine if it safe for you to travel, and the Smart Traveler Enrollment Program (STEP) which will assist Americans in case of an emergency while traveling. 

Additionally, the “Traveler’s Checklist” contains important information as you prepare to travel internationally.